Supervision In Hospitality Industry (E‑Learning)

Course Objectives:

• Grasp the fundamental principles of supervision and leadership in hospitality.
• Develop effective communication and interpersonal skills for motivating and coaching teams.
• Effectively recruit, train, and schedule employees for optimal performance.
• Implement performance management techniques, including providing constructive feedback and conducting evaluations.
• Handle conflict resolution and guest complaints professionally.
• Ensure compliance with labor laws and regulations relevant to the hospitality