Certified Supply Chain Manager (CSCM)®

Course Description

“You can’t sell from an empty wagon,” is the common reasoning behind overstocking. While this prevents stock-outs, excessive inventory often results in hidden costs as items sit in warehouses for months or even years. Supply Chain Management (SCM) provides the balance—improving coordination and relationships between suppliers, producers, and customers. In today’s global economy, where goods and services are sourced worldwide, effective SCM is critical for business success.

The Certified Supply Chain Manager (CSCM)® Certification covers supply chain principles and inventory management to help organizations lower costs, increase efficiency, and boost customer satisfaction. Participants gain insights into demand forecasting, warehouse management, and monitoring systems, ensuring the right balance between turnover and stock availability.

Good inventory managers know what stock moves at what rate and plan reorder levels carefully to minimize shortages while maximizing efficiency. This program equips candidates with the tools and knowledge to achieve that balance and manage global supply chains effectively.

E-Course Duration

20 – 25 Hours

Exam Information

• Exam Pattern: 100 Multiple Choice Questions; pass mark 80% (80/100 correct).

• Duration of Exam: 2 Hours (120 minutes).

• Exam Format: Non-proctored; can be taken anytime, anywhere within an eight-month validity period.

  • Upon purchasing the Premium Package or an Exam Voucher Code, a voucher code with two attempts will be assigned under the “My Vouchers” tab in your profile.

  • Exams are accessible via the “My Exam(s)” tab by applying the voucher code.

Retaking of the Exam:

• Each voucher includes 2 attempts.

• If unsuccessful after 2 attempts, a new voucher must be purchased for additional attempts.

• Kindly Note: The voucher is not valid for a second attempt if you pass on your first attempt.

Certification Validity: Lifetime

Course Outline

Module 1 – Supply Chain Management

• Why Supply Chain Management

• Key Terms (I & II)

• Three Levels of Supply Chain Management

• Five Stages of Supply Chain Management

• The Flows of Supply Chain Management

• Inventory Management (Foundation)

• Supply Chain Groups

• Tracking and Monitoring

• Supply Chain Event Management

Module 2 – Inventory Management

• What is inventory?

• Types of inventory

• Key players

• Setting up the warehouse

• What makes a good inventory management system?

• The warehouse inventory cycle

• Identifying demand

• Validating inventory

• The put-away and receiving process

• Maintaining inventory accuracy

• The outbound process

• Industry trends

Target Audience

• Managers handling supply chain and logistics who wish to improve decision-making skills

• Transport Managers

• Supply Chain Practitioners within the public sector