Certified Professional Business Analyst (CPBA)

Course Overview

The Certified Professional Business Analyst (CPBA)® certification is designed to provide participants with the knowledge, practical skills, and confidence required to succeed as Business Analysts in a competitive global environment.

The program addresses real-world challenges business analysts face, demonstrates the effective use of analysis techniques, and integrates hands-on exercises to ensure direct applicability in the workplace. Covering the full business analysis life cycle, this program equips participants with tools to define and manage requirements, conduct stakeholder analysis, evaluate business processes, and implement effective solutions.

By analyzing best practices from leading organizations worldwide, the CPBA® program empowers professionals to become skilled in delivering value, driving efficiency, and ensuring project success.

Exam Information

1. Exam Pattern: 100 Multiple Choice Questions – 80% required to pass (80/100 correct).

2. Exam Duration: 90 Minutes (1 Hour 30 Minutes).

3. Exam Format: Online, non-proctored; can be taken anytime within an 8-month validity period.

   • Includes 2 exam attempts per voucher.

   • If unsuccessful after 2 attempts, candidates may purchase a new voucher for additional attempts.

4. Certification Validity: Lifetime

Course Outline

Module 1 – Introduction

• Introduction to Business Analysis

• What is Business Analysis?

• Key concepts and knowledge areas

• Systems/Software Development Life Cycle (SDLC)

• Techniques and competencies

• Business Analysis Information

Module 2 – Business Analysis Planning & Monitoring

• Planning the Business Analysis approach

• Conducting stakeholder analysis

• Planning Business Analysis activities

• Requirements management process

• Performance monitoring

Module 3 – Elicitation

• Preparation for elicitation

• Conducting elicitation activities

• Documenting and confirming elicitation results

Module 4 – Requirements Management & Communication

• Managing solution scope and requirements

• Requirements traceability and reuse

• Communicating requirements effectively

Module 5 – Enterprise Analysis

• Defining business needs

• Assessing capability gaps

• Determining solution approaches

• Defining solution scope and business case

Module 6 – Requirements Analysis

• Prioritizing, organizing, and modeling requirements

• Defining assumptions and constraints

• Verifying and validating requirements

Module 7 – Solution Assessment & Validation

• Assessing proposed solutions

• Allocating requirements

• Defining transition requirements

• Validating solutions

Target Audience

• Business and systems analysts

• Internal and external consultants or advisors

• Managers and team leaders involved in requirements management

• Professionals responsible for eliciting information from stakeholders

• Individuals solving, defining, or analyzing business problems